Shipping and Delivery

3.1 Delivery

  • Dine-in orders will be served within standard kitchen timeframes.

  • Takeaway and delivery times are estimates and may vary due to traffic, rider availability, or weather.

  • FisteryCafe is not liable for delays caused by third-party delivery services.

3.2 Return & Replacement

Food is non-returnable, but replacements will be offered in the following cases:

  • Food received is spoiled, damaged, or unsafe to consume

  • Order received is completely incorrect

3.3 Exclusions

FisteryCafe is not responsible for:

  • Damage to food caused after delivery (e.g., improper handling by customer)

  • Spillage or delay due to third-party delivery partners (e.g., Swiggy, Dunzo)

  • Customer’s taste preferences or dissatisfaction unless there’s a quality issue

To report an issue, contact us within 2 hours of delivery and provide supporting images.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. NISCHAY is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7404447818 or fisterycafe@gmail.com.

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